Frequently Asked Questions
Playaway FAQs
What do I do if my Playaway locks up?
Like any good storyteller, sometimes your Playaway just needs a moment to catch its breath. First, turn it on and off. If that doesn't solve the problem, remove and reinsert the battery.
Can I have a Playaway rental subscription as well as a regular CD rental subscription?
Unfortunately no. As our Playaway service is still in its beta stages, we cannot currently offer concurrent CD rentals and Playaway rentals.
Can I use Playaway in my car?
Yes. Playaway was specifically designed to use most commonly available cassette adapters and FM transmitters.
Can I use another set of headphones with my Playaway?
Absolutely. In addition to the earphones provided, Playaway was designed with a universal headphone jack to work with almost any type of headphones, speakers or car adapters.
How does it compare to digital downloads and on-the-go downloading like cell phones?
Playaway comes pre-loaded with great digital content, so it does not require information transfer fees, or even an Internet connection. Just plug in your headphones and listen wherever you go.
How does Playaway compare to audio on cassette or CD?
Playaway is more convenient and easier to enjoy than juggling multiple CDs, cassettes or a separate player. Playaway allows the listener to control the speed of the narrator's voice and automatically bookmarks the last place they left off after powering down.
Why can't I add, delete or transfer content on or from a Playaway?
In order to protect the copyrighted works of authors and publishers as traditional books do, you are unable to make copies of Playaway.
What does the audio sound like on a Playaway?
Playaway audio is of equal or greater quality to digital downloads available today, due to proprietary audio processing, production and leading edge codecs.
How big is a Playaway and how much content can it hold?
Playaway is about half the size of a deck of cards and will hold the audio for an entire book, up to 80 hours of playtime.
How do I know how much battery life is left in my unit?
The Playaway LCD has a small battery icon that is displayed on screen. There are three levels of battery life reflected in the icon. When one bar is left in the battery icon, you have 20% power left.