Frequently Asked Questions

Playaway FAQs

What do I do if my Playaway locks up?

Like any good storyteller, sometimes your Playaway just needs a moment to catch its breath. First, turn it on and off. If that doesn't solve the problem, remove and reinsert the battery.

What does the audio sound like on a Playaway?

Playaway audio is of equal or greater quality to digital downloads available today, due to proprietary audio processing, production and leading edge codecs.